PT. Graha Fatta optimizes business processes with SunFish ERP, HR and customized CRM

Jakarta, September 2008 – DataOn announces that PT. Graha Fatta is going to implement DataOn's SunFish Business Suite consisting of SunFish ERP and HR as well as a customized CRM solution in order to integrate and automate all core operational processes and thus make them more transparent and efficient.

Based in Jakarta and Surabaya, Graha Fatta is a locally and internationally recognized System Integrator for the Telecommunications Industry specialized in Power & Protection and Broadband Systems for voice, data and video applications. Since its establishment, Graha Fatta has quickly developed into a highly respected company through commitments to exceptional performance, prestigious value added services as well as continuous expansion of its customer service excellence, which sets it apart from other Indonesian based Telecommunication Suppliers.

The SunFish Applications for Enterprise Resource Planning and Human Resource will integrate all of Graha Fatta’s business processes and thus supports a better, more accurate planning and coordination of all business operations. The application Suite allows global access to information on sales, customer relations; inventory and resources used in the projects, finance and human resource departments, simplifying the cooperation and information exchange between all integrated divisions.  The solution delivers the necessary information and reports precisely timed, thereby assisting the management in taking actions to pursue different goals including productivity increase, operational cost reduction, coping with growth.