Customer Stories

DataOn supports a wide range of customers from different industries for Human Resources and other needs.  For a list of DataOn customers please click here.  For detailed customer stories, please read below:

Indosat Mega Media (Indosat M2)
Indosat Mega Media (Indosat M2) is the Internet, multimedia and other IP based services provider. Indosat M2 services include; High Speed / Dedicated Internet, Dial up Internet, TV Cable, VPN (Virtual Private Network), Hosting and Collocation, VoIP (Voice over Internet Protocol), B2B and B2C E-Commerce.

Indosat M2 is fully owned subsidiary of Indosat (The Telecommunication Service Provider in Indonesia), and began operation on year 2000, servicing companies, organizations and individuals in Indonesia, supported by a highest capacity network connected to the Global Internet
Indosat Mega Media (Indosat M2) began implementing DataOn HumanSys (currently known as SunFish HR) Human Resources Information System (HRIS) in, 2002.

Before Indosat M2 chose SunFish HR to fulfill Indosat M2 Human Resources Information System (HRIS) requirement, many systems were thoroughly considered including Oracle and SAP.

Indosat M2 choose SunFish HR because of the complete catalogue of features and capabilities, and also the flexibility to accommodated Indosat M2’s specific requirements while offering very affordable total cost of ownership.

Indosat M2 operates SunFish HR with a 500 user and 500 employee licenses with no server licenses limitation. Indosat M2 used Microsoft Windows operation system and Oracle databases. 

Less than 3 months were needed to complete first phase of the system implementation, which included a detailed client requirement development and system customization. Indosat M2 decided to break up their SunFish HR into several phases to maximize efficiency and minimize cost.

Indosat M2 HRIS first live use was on April 1, 2003. Initially, Employee Information and Time & Attendance were operating in parallel. The system required all employees within company to log in and log out using HRIS from their own workstation. Minimal time was needed for the entire workforce to learn and use the system.  Soon many even commented they cannot imagine how they did without SunFish HR.

In January 2004, the SunFish HR Payroll Module at Indosat M2 went live. All data and information that related with payroll were prepared and tested during November & December 2003. The Appraisal and Training Modules are scheduled go live next.

Asuransi Raksa Pratikara
Asuransi Raksa Pratikara (RAKSA) was known as Artapala Insurance, which was established in 1975 as a general insurance & finance company. The change of name was made in late 1994 without any change in the composition of shareholders and management. RAKSA)has carried out its business with the motto "PRUDENT AND TRUSTED". This motto also happens to be what DataOn strives to be. Equipped with up-to-date and innovative insurance products and technologies RAKSA is well prepared to render the best insurance services to its clients.

RAKSA begun implementing SunFish on January 31, 2003. RAKSA agreed to licenses for 550 users and 550 employees, with no servers licenses limitation. RAKSA uses Microsoft Windows operation system and Oracle data bases. 

RAKSA was very meticulous in their choice of software vendor and insisted on highest quality. RAKSA’s commitment to quality is evident from their ISO 9002 certificate which was upgraded in the year 2000 from their original ISO 9001 certificate. After exhaustive reviews of many vendors including several internationally famous ones, SunFish HR was chosen.

SunFish HR was implemented in 2 phases. The first phase was the installation of the standard features of SunFish HR.  Meanwhile a detailed customization requirements were studied by the DataOn team and RAKSA’s core team who also tested every aspect of SunFish HR to their complete satisfaction before allowing live use.

Implementation at RAKSA remained on schedule throughout the phases with the indispensable aide of many dedicated professionals at RAKSA. DataOn spent 2 months to customize all the modules to completely satisfy all the custom requirements detailed by the core team.

The second phase was installed on  April 29, 2003, and was followed by a smooth data migration. Initial commercial live use was on August 2003, which included Time and Attendance Module.  In January 2004, the Payroll and Reimbursement modules are scheduled to go live.

On October 2003 RAKSA signed Maintenance Agreement Contract with DataOn to maintain SunFish HR. The contract symbolized RAKSA faith on DataOn’s commitment in providing the best solution the client requires.

The employees at RAKSA are streamlining administration processes which include leave, permit, sickness, reimbursements and others requests. SunFish HR was also helped RAKSA build good governance and fair company policies both for RAKSA employee and customers. SunFish HR also improved the Human Resources Division performance by providing many HR needs such as statistics, reports and employee development programs.